Our waste collection crews are out and about emptying bins where they can, although most side streets are too dangerous for their 26 tonne trucks.
If it is safe to do so, please put your bins out as normal. If the bins in your street aren’t emptied on your normal collection day, please leave them out for three days and we will try and come back to get them. If we haven’t managed to get back to you in three days, bring your bins back in and we will come and get them next time they’re due. If this is the case, we will collect extra waste left out next to your bin next time around.
Even if the roads around you are clear, it might still be difficult for our waste collection crews to reach you – that might be because the roads between you and our depot are not passable for our large trucks or it might just be that the snow and ice has slowed the crew down so much that they aren’t able to finish their complete rounds in one day.
We are very sorry for any disruption and inconvenience this causes you – we are doing the best we can to get out to as many of you as we can, but the safety of the general public out on the roads, and of our waste collection crews is our first priority.